State Farm® Insurance Agent Amy Karol
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Beth Englert
October 10, 2024
5
out of
5
rating by Beth Englert
"Great customer service fast and friendly"
We responded:
"Thank you Beth for your Five Star Review! We are so pleased that you are happy with our service! Our goal is always to provide outstanding service! Thank you. Amy Karol, State Farm Agent"
David Agaev
October 10, 2024
5
out of
5
rating by David Agaev
"I recently switched to State Farm for my car insurance, and I couldn't be happier with the experience. Their quote process was straightforward and quick, and I ended up with a fantastic rate that beat my previous provider by a significant margin. The agent was knowledgeable and took the time to explain my coverage options, making sure I understood everything. Overall, State Farm delivered excellent service and value highly recommend for anyone looking for affordable car insurance!"
We responded:
"Thank you for your 5 Star Review! And, thank you for taking the time to share your wonderful compliments about your experience with our office! We look forward to working with you on all your insurance needs! We are here to provide the most outstanding customer service to you! Thank you. Amy Karol, State Farm Agency"
samita chandhok
September 6, 2024
5
out of
5
rating by samita chandhok
"Wonderful experience and great quote! Thank you for taking your time and explaining everything to me!"
We responded:
"Thank you for your review Samita! We always appreciate you taking the time to recognize our team. Jacob was happy to help you! Thank you. Amy Karol, State Farm Agent"
Gray Waters
August 19, 2024
1
out of
5
rating by Gray Waters
"AVOID!! Thieves! I’d give negative stars if I could. The people who work there either have no idea what’s going on, don’t communicate with each other or make up prices as they go along. I have been given different premiums and then charged more for it despite them telling me they would fix it. They will also refuse you a refund and hold your money hostage “for future payments” if you prepaid and then need to take your vehicle temporarily off the poilcy. They are way over priced and have the highest rates out there. A 35% rate increase in a year is insane. Having bundled insurance (house & multiple cars) means nothing to them and they won’t give you any breaks for it, they’ll just keep increasing your insurance. They won’t be getting another dime from our family."
We responded:
"Hello Mr. Waters. I'm here to help address your concerns, but before we proceed, I would appreciate if you could provide some additional information. It seems that our records indicate that you are not a customer of my specific State Farm agency. Could you please confirm if you have a different State Farm agent or if your policies are insured under a name other than Gray Waters? If you have any questions or need further assistance, please feel free to call my office, and I will be more than happy to assist you. Kind regards, Amy Karol "
Kim Taylor
August 16, 2024
5
out of
5
rating by Kim Taylor
"I have been with the Amy Karol Statefarm Agency for 30 years. In that time I have felt supported by the agency’s knowledgeable and dedicated staff. Most recently, agent Jacob Kukafka helped me with my car insurance needs. He patiently guided me through the process and expertly answered all of my questions. I highly recommend this agency! Kim Taylor"
We responded:
"Hi Kim! Thank you for your Five Star Review. We appreciate you taking the time to express your thoughts about Jacob and my agency! As you know we are always here for you! Thank you for your business. Amy Karol, State Farm Agent"
Philip Onofrietti
August 15, 2024
5
out of
5
rating by Philip Onofrietti
"I give Jakob at the Amy Karol insurance agency the 5 Stars because he worked with me to meet my car insurance needs and went through all of the possible offerings that I could take advantage of. I was a loyal customer at TSC for 10 years but when they raised my rates by $500 without cause( no tixs, no accidents) I looked for a better deal. Jakob at the State Farm Lynbrook office was earnest in his work saving me money, time and additional headaches"
We responded:
"Hi Philip. Thank you for your Five Star Review. So glad you were so pleased with Jacob and his service. We look forward to continuing to work with you. Thank you for your business. Amy Karol, State Farm Agent"
Danny Weinkauf
August 8, 2024
5
out of
5
rating by Danny Weinkauf
"I spoke with a couple of different reps (Sebastian) at this SF. All were very courteous and helpful. They left updates for each other. They returned calls when they said they would. We were able to save about 50% from our previous rates - so Very Happy!"
We responded:
"Thank you Danny for your review! This is what our team strives for with each client...so I appreciate your recognition. Thank you for the opportunity to service all your insurance needs! Thank you, Amy Karol, State Farm Agent"
Cardigan Harris
August 7, 2024
5
out of
5
rating by Cardigan Harris
"Under promised and over delivered on products . Very knowledgeable also . Awesome experience"
We responded:
"Thank you Cardigan for your Five Star Review! Glad you were so pleased! Thank you. Amy Karol, State Farm Agent"
Ms LadyMo
July 31, 2024
5
out of
5
rating by Ms LadyMo
"Working with Sebastian has been an absolute delight. He is knowledgeable about insurance and is highly professional. Sebastian actually followed up with and was quick to assist with other services that State Farm provides. So far, I am pleased with the service being provided and am looking forward being a customer. Thank you Sebastian for all your help thus far"
We responded:
"thank you for your thoughtful Five Star Review! That's exactly what we strive for! Thank you for taking the time to let us know! WE look forward to working with you and appreciate your business! Thank you, Agent Amy Karol"
Davinder Kaur
July 19, 2024
5
out of
5
rating by Davinder Kaur
"We have had State Farm Home Insurance for well over 8 years. Recently, I had the pleasure of speaking to Jacob Kukafka at the 205 Sunrise Highway, Lynbrook, NY office, who outlined the benefits of bundling our car insurance with the home policy. Jacob was knowledgeable, accurate, and professional. I appreciated his follow-up and we were happy to save money as well! Highly recommend Jacob and this location for all your insurance needs."
We responded:
"Thank you Davinder! Jacob is amazing. I'm so glad you were able to work with him. Thank you for the opportunity to help you with all your insurance needs! We appreciate your business. Thank you, Amy Karol State Farm Agent"
Francesca Zilli
July 18, 2024
5
out of
5
rating by Francesca Zilli
"I recently transferred my State Farm insurance policies to Amy Karol’s agency. Sebastian handled my insurance needs in a very responsive manner. His expertise and clear communication style made the process smooth. Documents were provided and executed without delay. His follow-up on all pertinent details reaffirmed that I had made the right decision to switch to Amy Karol’s agency. I highly recommend this agency for all your insurance needs."
We responded:
"Thank you Francesca for taking the time to give our office a shout out and especially an awesome compliment for Sebastian! He does an awesome job and we appreciate the opportunity you have given us to insure your policies! We look forward to continuing giving you the best service ever! Thank you, Amy Karol, State Farm Agent"
Suzie Gaboton
June 26, 2024
5
out of
5
rating by Suzie Gaboton
"Sebastian was very friendly knowledgeable and professional. Great work👍🏽"
We responded:
"Thank you Suzie! I always appreciate you taking the time to recognize Sebastian's outstanding service. We value your business and are thankful you choose our agency to assist you with your insurance needs. Thank you. Amy Karol, State Farm Agent"
Phillip K
June 25, 2024
5
out of
5
rating by Phillip K
"Great help and knowledgeable."
We responded:
"Thank you Phillip. We appreciate your 5 star review! We value your business and look forward to continuing to assist with your insurance needs. Thank you. Amy Karol, State Farm Agent"
Charlie Giambalvo
June 25, 2024
5
out of
5
rating by Charlie Giambalvo
"Very friendy and knowledgeable staff. It made doing business with them a pleasure Highly recommend them"
We responded:
"Thank you Charlie for your 5 Star Review and taking the time to recommend our agency. We strive to provide the best service ever! Thank you. Amy Karol, State Farm Agent"
sara kukafka
June 25, 2024
5
out of
5
rating by sara kukafka
"Jacob K is very knowledgeable!"
We responded:
"Thank you Sara for your review! We are so happy that you are pleased! Jacob is very knowledgeable and very professional. Thank you for your business! Amy Karol, State Farm Agent"
G Gavzie
June 25, 2024
5
out of
5
rating by G Gavzie
"Amazing experience. The agent was extremely knowledgeable and very on top of my account. Jacob really helped with trying to find the best prices. I recommended him to all of my friends!"
We responded:
"Thank you for your amazing review! Providing outstanding service is our team's priority. Jacob is awesome! So glad he was able to work with you. Thank you for your business. Amy Karol, State Farm Agent"
Pauline Schwartz
June 25, 2024
5
out of
5
rating by Pauline Schwartz
"Sebastian was extremely helpful and patient. He made the experience stress free."
We responded:
"Thank you for taking the time to share your experience with us! Sebastian always goes over and beyond to really take the time to make sure the best service is given! Our team is thankful to be able to service your policies for you. Thank you, State Farm Agent, Amy Karol"
Qasim Ali
June 14, 2024
5
out of
5
rating by Qasim Ali
"Jacob deserves a five star rating for the service he provided through the process of us buying the homeowners insurance policy for the first time. He was very diligent and responsive whenever we reached out to him. I will absolutely recommend Jacob Kukafka and State Farm."
We responded:
"Thank you Qasim for your outstanding review! Giving the best service is our goal. Jacob always provides amazing service. Thank you for your business. Amy Karol, State Farm Agent"
Danielle Muller
May 31, 2024
5
out of
5
rating by Danielle Muller
"Jacob K was very helpful and knowledgeable throughout the insurance process!"
We responded:
"Thank you Danielle for your review! Jacob does an awesome job helping policyholders with their insurance. I'm so happy to hear you had a great experience too. Thank you for the opportunity to service your business. We appreciate it! Amy Karol, State Farm Agent"
Jonathan Schechter
May 17, 2024
5
out of
5
rating by Jonathan Schechter
"Excellent customer service & very helpful breaking down information. Made the whole process stress-free and easy."
We responded:
"Thank you for sharing your experience! That's our goal! We appreciate your business. We look forward to an opportunity to help your friends and family. Thank you. Amy Karol, State Farm Agent"
Jocelyn Perseveranda
May 1, 2024
5
out of
5
rating by Jocelyn Perseveranda
"I’m very pleased to choose this agency to be my insurance policy both for auto and home. Sebastian was very helpful and responsive to all my questions. He gave me a very good deal and has saved me a lot of money. Every time I call to clarify something even if Sebastian is not available there is someone else to answer to my questions. Everyone in the office are very nice and helpful.I would highly recommend this agency."
We responded:
"Thank you Jocelyn for taking the time to recognize our service! I agree, Sebastian is very helpful and it is our team's goal to provide outstanding customer service. Thank you again for the kind words. We appreciate your business. Amy Karol, State Farm Agent"
Barbara Rosenthal
May 1, 2024
5
out of
5
rating by Barbara Rosenthal
"I have always had excellent experiences with Amy Karol State Farm Insurance Agency. This time, I dealt with Sebastian Turcios. He was so helpful and his attention to detail was outstanding. I highly recommend this agency for all your insurance needs. We have home, auto, life and personal articles policies with them and couldn’t be happier. Thank you Sebastian."
We responded:
"Thank you Barbara for you Five Star Review! We are so happy that you chose us for your insurance needs! We appreciate you. Thank you. Amy Karol, State Farm Agent"
Al Amico
April 30, 2024
5
out of
5
rating by Al Amico
"Great customer service!"
We responded:
"Thank you Al for your Five Star Review! We're happy that you are happy! Thank you for allowing my office to have the opportunity to help you with all your insurance needs! Amy Karol, State Farm Agent"
Jorge Ivan
April 26, 2024
1
out of
5
rating by Jorge Ivan
"No lo recomiendo, tengo una disputa con ellos y no me han devuelto un dinero. Los llevare a la corte"
We responded:
"Hi Jorge, I am sorry for your experience with us, and I deeply apologize for the way you feel. I will be calling you to discuss this matter further. I appreciate you sharing your frustration as it allows me to make changes to improve our customers experience. Amy Karol, State Farm Agent. "
martha daza
April 18, 2024
5
out of
5
rating by martha daza
"I recently had my policy reviewed by a representative of this agency. I needed to transfer the policy, to review the policy to make sure it was to my best interest. Sebastian the representative guided me thru each step of the process. He recommended changes to benefit my interests. He was knowledgeable, kind and patient during the process. The agent was present and work together with Sebastian to provide me with the best products for my situation. I highly recommend Amy Karol State Farm Agency. Excellent customer service."
We responded:
"Thank you Martha for your Five Star Review and kind words! We appreciate you taking the time to recognize the outstanding service we strive to provide everyday! Our policyholder's are our priority. Thank you for giving us the opportunity to service your policies! Thank you, State Farm Agent, Amy Karol"